Job Description

Job Description

Job Description

Marketing Director

Interplanetary Help Desk produces benefit concerts for nonprofits in Austin. We help great causes raise money, while supporting music venues and musicians.

We need you to run the marketing process for 10-12 concerts per month, along with promoting our parent brand. In our model, the nonprofit is promoting the event to their supporters and community, so it’s not a “concert promoter” job. 

Your focus will be managing the content creation for each event, helping the partner do the marketing. You’ll also be maintaining our corporate brand, building a customer database we can promote to in the future, and building marketing partnerships. The most important skill is execution and campaign management: Run a lean and effective program, get our partners what they need to be successful, and enforce clear design standards.

Your Job: Help our partners sell out our concerts, while creating a great brand.

1. Create Design and Content: Work with freelance designers and writers to create content for each concert (art, social media, email, web, etc). Manage the creative assets and process.
2. Manage the Parent Brand: Manage our web site, marketing materials, house newsletters, and BtoB marketing content.
3. Marketing Execution and Process Management: Run the marketing flow. Manage calendar/schedule, execute each step, measure results. Coordinate across web, social, email, etc.
4. Build our Database: Capture opt-in emails and phone numbers in a CRM. Manage the platform and campaigns. 
5. Partnerships: Create and manage partnerships with local media and organizations that can help promote our concerts, build our lists, etc. 
6. Measure and Report: Analyze results of all marketing and concerts and create great reports for our team and partners.

Your Skills:

• Process management. You know how to get the right things done in the right order, and can manage dozens of simultaneous small campaigns.
• Work with designers and writers. Find and manage creative partners, creating a network of people we can count on who love to work with us. Coordinate and manage content across all programs and be hands-on in the writing/editing process as needed.
• Maintain brand standards and a brand system. Sophistication around branding, messaging, content, and design. You know how to enforce consistent on-brand messaging and design. 
• Basic creative. You are a strong writer who can do content in-house, so we’re not 100% dependent on outsourced partners. 
• Power user of marketing tools. You are a strong user of web platforms (WordPress or SquareSpace), email/SMS/CRMs (Klaviyo, etc), design tools (Adobe, Canva). We don’t expect you to be a technical admin, but you know how to use these platforms in a sophisticated way. 
• Power user of social media, email, and SMS. You are experienced running professional campaigns in a sophisticated way. 
• Proficient with the tools and techniques of a modern workplace.

We LOVE to collaborate (in an unusually intense way that makes some people nuts). So much so that you should enjoy having a group of talented creatives giving feedback and working as a team to make everything we do truly excellent.

Some Important Details

This is an in-person job in Austin, 75% in the office. Our work is very local and hands-on. It’s mostly daytime in the office, but everyone will support our concerts in the evening at local music venues. No remote options.

How to get this job: Submit an application at interplanetary.org. We want to see a great cover letter, resume, and anything else that shows us how you write, think, and work. Show us what you've done and how you can do it for us. Include samples of your work. 

Compensation: This is a nonprofit startup with limited benefits and mid-range salaries. As we grow we plan to elevate compensation and provide comprehensive benefits. 

What We Do

Interplanetary Help Desk produces benefit concerts for nonprofits. We help nonprofits raise money, while supporting music venues and musicians. We’re a 501(c)3 nonprofit.

Our model is simple: We produce a benefit concert and the nonprofit partner sells the tickets. The venue manages the show. We cover the cost through sponsorships. The nonprofit keeps all the ticket revenue.

The Big Idea: What if there was a way to raise money for nonprofits that is more fun, less work, and gets everyone dancing? Nonprofits can reach big groups of supporters – but fundraisers are high risk and lots of work. Music venues are great at hosting concerts – but they need help with marketing and generating reliable revenue. Sponsors want to support local causes and artists – but they need a more efficient way to support small groups. We bring them together. Everyone wins.

What it's like to work with us

We’re building a high-performing, intense, high-energy workplace that lets you do astonishingly good work every day. And we balance it with healthy work policies that send us home, on time, to our families and personal lives. We don't know it all, but we're figuring it out together and having a great time doing it.

You'll like our team. We only work with people we like, people who care, and people devoted to the cause. There are no office politics, whiners, slackers, or jerks. (We also reject customers that don't treat our employees well.) We are dedicated and driven – and you'll enjoy spending your days with us.

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