Job Description

Overview Join to apply for the Funeral Ambassador role at Park Lawn Corporation . Location: Albuquerque, NM (as referenced in job posting). Responsibilities Greets and directs client families and their guests to the correct chapel in which services are being held. Directs visitors to guest book and distributes memorialization materials as needed. Answers questions and assists with serving the needs of the client families, their guests, and other visitors during the visitation and memorialization event. Receives and places flowers in chapels. Ensures refreshments are available to client families and their guests. Ensures that public spaces such as lobby, chapels, restrooms and reception/rest areas are clean and prepared prior to, and at the conclusion of, scheduled services. Oversees parking area, valets vehicles and ensures family and ceremonial vehicles are arranged for formal procession. Assists with directing and/or transporting families and service attendees to and from service locations outside of the funeral home. Actively serves as an ambassador of the business in the community to build trust and loyalty. Represents the business in a professional, honest and ethical manner at all times. Maintains a professional personal appearance and demeanor while performing duties or representing the business. Other duties as assigned. Qualifications and Education Required Education, Experience, Certifications And Licensure: Valid state issued driver’s license in good standing and acceptable driving record. No prior experience required. Additional Eligibility Qualifications: Able to read, write and speak English fluently. Bilingual is a plus. Attend and perform work in a professional and courteous manner in accordance with the employer’s requirements. Demonstrated willingness to participate in growing market share through personal community involvement. Ability to communicate effectively with internal and external customers. Ability to empathize with client families and their guests and demonstrate tact and patience in emotionally charged situations. Ability to actively respond to the requests of the client families and their guests. Tactful and professional when dealing with complaints or dissatisfaction with services or merchandise. Maintains a positive attitude and working environment through organization and communication. Ability to simultaneously handle multiple projects, prioritizes tasks, and exercise good judgment. Ability to work independently with little or no supervision. Benefits Financial assistance programs encouraging employees through education and development in industry related subjects. Robust Health and Welfare Plans, and savings account options, designed to support your personal needs, enhance well-being and help navigate life’s challenges. Rich 401k and Roth Retirement Plan options available for both Full Time and Part Time employees along with a Company Match. Variety of Vacation, Personal Days and Sick Days based on your role emphasizing the importance of physical and emotional replenishment for our team. Employee Discounts on services, merchandise, and property to help our team members in their time of need. Culture We value honesty, courage, integrity, ethical behavior and the development of personal growth. We are rooted in the communities to provide a personal touch to every family we serve. We believe in the value of funeral and cemetery service, drawing on decades of experience to create the best experience for our families. Physical Demands and Work Environment The duties are generally performed in an indoor office setting; some duties may be performed outdoors. Outdoor duties may require exposure to inclement weather, extreme temperatures, uneven ground, dust, gas, and/or fumes. Equipment includes computer, fax, copier, multi-line phone, AV system, coffeemaker, vacuum, casket carts/church trucks, and a personal or company owned vehicle. Regularly required to climb, sit, stand, bend, kneel, and frequently lift up to 25 pounds; may involve reaching, pushing, and pulling. Exposure to chemicals and/or blood borne pathogens. Exposed risk considered: Low. Overtime is sometimes necessary or required. Travel This position may require up to 10 percent out of area and overnight travel. Travel is primarily local during the business day. Seniority level Entry level Employment type Part-time Job function Other Industries Individual and Family Services Note: This job description is not intended to be an exhaustive list of duties and responsibilities. Duties may change at any time with or without notice. #J-18808-Ljbffr Park Lawn Corporation

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