Job Description
Scandinavian Designs - Dania Furniture is looking for a Dispatcher! Location: Boise HQ
Job Type: Full-time
Position: Non-Exempt/Hourly
Starting Wage: $18 - $20/hr Paid bi-weekly!
Schedule: Sunday to Wednesday (4 - 10hr shifts)
This role is non-remote and based in Boise, ID.
What You'll Do - Handle dispatch support for Dania Furniture | Scandinavian Designs Delivery teams by:
- Receive dispatch information and determine the appropriate response needed to effectively handle emergencies, accidents, breakdowns and other reasons that may cause customer service issues
- Build a relationship with the delivery team, Transportation team, and our customers.
- Develop and create efficient, cost- effective trucking routes to meet customer demands while matching available vehicles with load and distance requirements and provide trucks with information about orders, traffic, weather, obstacles, and requirements.
- Must be able to maintain logs and records of calls, activities, and other information with strict attention to detail.
- Other duties as assigned while working 4, 10-hour shifts. Three days off! Sunday to Wednesday or Wednesday to Saturday.
Who You Are: - Has at least 2 years of Dispatching or Customer Service
- Loves a fast-paced environment
- Skilled at communication (speaking and writing)
- Strong organizational skills
- Able to use multiple platforms across different screens
- Problem solving with quick resolution to issues
- Prolonged sitting, standing, moderate reaching and occasional lifting up to 30 lbs.
Education :
- High School diploma or equivalent GED, 2 years' work experience in a related field for customer service, administration, transportation, or warehouse administration preferred.
Why Join Us? - 2 weeks of paid training to get you started!
- Health benefits, dental & vision options, HSA, and 401k.
- Generous PTO and merchandise discounts at all store locations.
- Tuition assistance and even pet insurance !
*Benefits eligibility depends on scheduled hours.
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A family business 60+ years in the making, with +50 furniture showrooms and +700 employees across the U.S. in the near future, our sister-brands (Scandinavian Designs and Dania Furniture) are a contemporary home furnishings destination rooted in a love for Nordic culture, modern design and quality craftsmanship. We offer extensive product and sales training to facilitate career growth. Our compensation includes a competitive pay program, comprehensive health and retirement benefits.
In efforts to support the hiring of Veterans, please submit a DD214 or equivalent discharge paperwork from branches of the US Forces when applying for preferred for our preferred veteran hiring process.
We're an equal opportunity employer to all. We interview and hire applicants of all backgrounds, orientations, expressions, and identities.
Job Tags
Bi-weekly pay, Hourly pay, Full time, Work experience placement, Shift work, Sunday, Saturday,