Job Description
Job Description
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Operations Manager at Feldco (Madison, WI)
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Are you ready to lead a high-performing team at a company that specializes in windows, siding, and door replacement? Feldco Windows, Siding, & Doors, the nation’s leading home renewal company, is seeking a driven Regional Operations Manager in Madison, WI . This is your opportunity to impact our operations at an award-winning, growing company dedicated to transforming homes.
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Key Responsibilities:
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\n\t - Ensure customer contracts are fully documented and completed to exceed expectations.
\n\t - Utilize Feldco’s advanced CRM to manage contracts, appointments, and customer satisfaction programs, maximizing productivity and inventory.
\n\t - Drive operational efficiency through technology and innovative practices.
\n\t - Foster a safe, positive work environment with a focus on employee development and succession planning.
\n\t - Ensure compliance with company policies and standard operating procedures.
\n\t - Oversee staffing, tools, and materials to meet daily operational needs.
\n\t - Manage budgets and performance metrics aligned with customer and company goals.
\n\t - Lead daily and weekly workload planning to ensure resources meet demand.
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Position Requirements & Qualifications:
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\n\t - Industry Expertise: Experience in home improvement, particularly in window, siding, or door replacement.
\n\t - Proven Leadership: 2+ years of management experience with a track record of team success.
\n\t - Organizational Skills: Strong ability to prioritize and handle multiple tasks efficiently.
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Why Join Feldco?
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\n\t - Industry Leader: Join the nation’s #1 company for window, siding, and door replacement.
\n\t - Growth: We’re expanding into new markets with exciting opportunities for advancement.
\n\t - Advancement: We prioritize promoting from within and provide external training for professional growth.
\n\t - Job Security: Feldco is financially stable and committed to employee benefits and support.
\n\t - Teamwork: Work in a team-driven, customer-focused setting.
\n\t - Benefits: Enjoy comprehensive medical, dental, vision, life insurance, 401K, and paid time off.
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